A homeowner portal that ends the status-update calls
Every client gets a private, branded portal that shows their project's progress, timeline, documents, and photos — and lets them approve estimates and change orders and view invoices. Transparency that replaces the constant "how's it going?" phone calls.
The problem
Homeowners are anxious about the biggest purchase of their lives, so they call, text, and email for updates. Builders lose hours a week to status questions, and a client who feels out of the loop is a client who leaves a bad review.
How BuildersBridge solves it
Live project progress
Clients see overall progress rolled up from the real phase timeline — no more "we're about 60% done, I think."
Approvals in one place
Homeowners review and approve estimates and change orders in the portal, with a clear record of what was agreed and when.
Scoped to their project only
The portal shows a client only their own project's invoices, documents, and updates — never anyone else's data.
Documents, photos & messages
Share progress photos, plans, and updates in the client's portal so everything they need is in one calm place.
Frequently asked questions
- What is a builder client portal?
- A client portal is a private online space where a builder's customer can see their project's progress, approve estimates and change orders, view invoices, and read updates — reducing back-and-forth and building trust.
- Can homeowners approve change orders in the portal?
- Yes. Clients review pending estimates and change orders in their portal and approve them, and an approved change order updates the project's contract and budget automatically.
- Is each client's data kept separate?
- Yes. The portal is scoped to a single project, so a homeowner only ever sees their own invoices, documents, and progress — never another client's information.
- Does the portal work on mobile?
- Yes. BuildersBridge is mobile-first responsive, so homeowners can check progress and approve items from their phone.
- How is a portal better than email updates?
- Email threads scatter approvals, photos, and invoices across months of messages. A contractor client portal keeps one project's record in one place — the client always knows where to look, and you always have the approval trail.
- What can a client not do in the portal yet?
- Two things worth knowing before you promise them to a homeowner. Clients can view an invoice but cannot pay it in the portal — online card payment is on the roadmap, not shipped, so you still collect by your usual method. And this is a homeowner portal only: there is no separate login for subcontractors or suppliers to see their own scope and purchase orders. That is planned, and we would rather say so than let you find out after you have sold it to a trade partner.
See builder client portal done right
Start a 14-day free trial — no sales call required — or take a guided tour. No charge until your trial ends.